Terms & Policies

1. Orders & pricing
2. Payment
3. Shipping
4. Exchanges & returns
5. Privacy
6. Contact

Terms & Policies

1. Orders & pricing

All prices are in Indian Rupees (₹). Fabric is priced per metre and suit sets per set, as shown on each product. The price charged is the price on the website when you place the order.

After you place an order we call or WhatsApp you on the number you shared to confirm it. We may cancel an order if a fabric runs out or we cannot reach you; if you have already paid, we refund you in full.

2. Payment

All orders are prepaid. You pay online at checkout through Razorpay using UPI, cards or netbanking, and we ship once the payment is confirmed. We don't offer cash on delivery.

3. Shipping

We ship across India. Shipping is charged on the total metres of fabric in your order and shown at checkout before you pay. See shipping rates.

4. Exchanges & returns

We don't offer exchanges or returns. If your parcel arrives damaged or isn't what you ordered, contact us with your order number and photos.

Hand block prints are made by hand, so small irregularities in print and colour are part of the craft and are not defects. Colours can also look slightly different on different screens.

5. Privacy

We collect the details you give us at checkout (name, phone, email and delivery address) and, if you sign in with Google, your name, email and profile photo. We use them only to deliver your orders, contact you about them, and show your order history.

If you join our newsletter we use your email only to send Suditi Stitches updates. We never sell your details. We share your name, phone and address with our courier partner only to deliver your parcel.

To see, change or delete your details, write to us at support@thesuditistitches.com.

6. Contact

Questions about an order or these policies? Email support@thesuditistitches.com, call +91 87288 37968, or use our contact page.